What is OpsPilot?
OpsPilot, formerly FusionReactor Cloud, is an AI-powered observability and AI SRE platform - the AI SRE teammate for teams using OpenTelemetry, Prometheus, Grafana, and existing observability stacks. It continuously monitors your systems, investigates incidents, and helps prevent, detect, and resolve disruptions before they impact customers.
Where traditional monitoring tools surface data and wait for humans to act, OpsPilot adds an agentic AI intelligence layer on top of your existing stack - reasoning across your telemetry, running autonomous investigations, and delivering prioritised, actionable findings around the clock.
The platform at a glance
| Capability | What it does |
|---|---|
| Coworker | Your AI SRE teammate. Runs scheduled and event-driven investigations, surfaces insights, and flags reliability issues proactively |
| OpsPilot Chat | On-demand AI analysis. Query your telemetry in plain English, investigate specific issues, and get AI-guided recommendations |
| Observability | Full-stack visibility across metrics, logs, traces, services, servers, and applications |
| Alerting | Granular alert rules with flexible routing and Coworker-powered automatic investigation |
| Anomaly Detection | ML-based detection of unusual behaviour across your metrics without manual threshold tuning |
| Incident Management | Structured workspace for tracking and resolving incidents, with AI-assisted root cause analysis |
How OpsPilot works
OpsPilot is built on OpenTelemetry and the FusionReactor agent, ingesting all four OpenTelemetry signal types - metrics, logs, traces, and profiles - from your entire environment. On top of that telemetry foundation, agentic AI runs continuously in the background.
Coworker - your AI SRE teammate - runs scheduled tasks, monitors specific patterns, and reacts to incoming alerts. It builds memory over time, learning your environment and improving the relevance of its findings with every run.
When something needs human attention, Coworker surfaces a prioritised insight with supporting evidence and recommended actions - so your team knows exactly what to focus on, without having to dig through dashboards.
OpsPilot is designed to work with the tools your team already uses. It adds AI SRE and autonomous operations capabilities on top of OpenTelemetry, Prometheus, and Grafana - no migration, no rip-and-replace, no new agents required.
Who it's for
OpsPilot is built for engineering teams responsible for the reliability of production systems:
- SREs and platform engineers - autonomous monitoring, faster AI incident investigation, reduced alert fatigue
- Developers - understand service behaviour, trace errors, and get AI-guided root cause analysis without leaving your workflow
- Engineering managers - visibility into reliability trends, observability coverage gaps, and operational health across the organisation
Frequently asked questions
What is OpsPilot?
OpsPilot is an AI SRE teammate that helps DevOps and SRE teams investigate incidents, correlate telemetry, identify root causes, and automate operational workflows using existing observability data.
Is OpsPilot an AIOps platform?
Yes. OpsPilot provides AIOps and AI SRE capabilities for teams using OpenTelemetry, Prometheus, Grafana, and modern observability stacks.
How is OpsPilot different from Datadog or Dynatrace?
OpsPilot is designed to add AI SRE capabilities on top of your existing telemetry stack rather than replacing your observability tooling. It works with OpenTelemetry, Prometheus, and Grafana - giving you autonomous operations and AI incident investigation without migration or vendor lock-in.
What is an AI SRE teammate?
An AI SRE teammate is an autonomous agent that performs the investigative and analytical work of a site reliability engineer - monitoring systems continuously, investigating alerts, identifying root causes, and surfacing prioritised findings - so your human engineers can focus on resolution and improvement rather than triage.
Does OpsPilot replace my existing observability stack?
No. OpsPilot adds an AI intelligence layer on top of your existing stack. It ingests data from OpenTelemetry, Prometheus, Grafana, and the FusionReactor agent, then applies agentic AI to deliver autonomous reliability capabilities your current tools do not provide.
What is OpsPilot formerly known as?
OpsPilot was formerly known as FusionReactor Cloud. It has been rebranded to reflect its expanded AI SRE and autonomous operations capabilities.
Getting started
Get Started with OpsPilot to connect your first data source and see your environment in OpsPilot within minutes.
Need more help?
Contact support in the chat bubble and let us know how we can assist.