Chat

Coworker works in the background on its own, but you can also talk to it directly. Use the chat to investigate issues, query your telemetry in plain English, and get AI-guided analysis - without writing queries or navigating dashboards by hand.

Access

Coworker opens by default on login. It can also be reached at any time from the Coworker buttons found throughout the platform.

Type your question in the message box and press Enter to send it. Press Shift+Enter for a new line instead, so you can write a longer question across several lines without sending it early.

The panel header shows the current thread's name, with a New thread button, a book icon for the documentation, a ⋯ menu, and a button to close the panel. When the thread is about a situation, an Open the situation button appears first, taking you to its full detail.

The ⋯ menu holds:

Option	What it does
Set up a task	Create a task by describing what you want watched
Update preferences	Change what Coworker shows you by talking to it
All threads	Open your thread history. See Threads

The first two open a guided conversation rather than a form, and both reach settings you can also edit directly:

Set up a task opens a thread headed Task creation, offering a starting point for each kind of task - Create a scheduled task to check error rates every hour, Watch a service and tell me when something looks off, or Listen to a webhook and run a check on every event. See Tasks.
Update preferences asks what you want to change - the services you track, the categories and severities you see, your role and team - and updates them as you go. The form version is in Settings.

Suggestions

Rather than leaving you with an empty box, Coworker suggests ways to start.

A new conversation opens on What can I help with?, with Get started cards for the two things people most often want first:

Card	What it does
Set up a task	Create a task by describing what you want watched. See Tasks
Update preferences	Change what Coworker shows you by talking to it, rather than filling in a form

Both open a guided conversation rather than a form - see the ⋯ menu, which offers the same two.

Above the message box sit suggested questions drawn from what is happening right now. With a situation open they are about that situation - What's the fastest fix?, Should we page someone?, Is anything else cascading? Click one to send it.

You can ignore all of it and type your own question instead.

Watching Coworker work

While Coworker is answering, a Thinking section shows what it is doing rather than leaving you with a spinner. Each step names the work and its state - Fetching trace data · Completed, for example - and expands if you want the detail.

This is worth a glance on a slow answer. It tells you whether Coworker is still gathering data or already reasoning about it, and which sources it went to.

Replying to part of an answer

Coworker's answers can run long. Select any passage in one and a Quote in reply button appears - click it to quote just that part in your next message, so your follow-up is anchored to the sentence you are asking about rather than the whole answer.

Web search

Coworker can search the web when a question needs current information - a version number, a published advisory, a vendor's documentation. This is always available and there is no per-message switch for it.

Threads

Each conversation with Coworker is a thread, and they are all kept. Click the ⋯ menu in the chat panel header and choose All threads to open the list.

Threads are grouped by when they happened - Yesterday at the top, then by month - and each row shows the thread's name and how long ago it was last used, such as 19h 37m ago or 2 months ago. A thread you never named is listed as New thread, so it is worth giving the ones you want to come back to a name.

Use Search to find a thread by name, or the calendar button beside it to narrow the list by date. Click the ✕ to close the panel.

Voice mode

You can speak a question instead of typing it:

Open Coworker, if it is not already open.
Click the microphone icon in the message box.
The first time, your browser asks whether to let OpsPilot use your microphone. Allow it - the browser remembers your choice, so you are not asked again.
The panel shows I'm listening. and the icon turns red. Ask your question - for example, do I have any errors?

Your words appear in the message box once you stop speaking, not as you talk - so there is a pause before anything shows up. Wait for it rather than repeating yourself.

Tip

While recording, click the ✕ icon to cancel.

Images

Attach an image to give Coworker visual context alongside your question - a dashboard you want explained, a stack trace, a graph that looks wrong. Add one in any of three ways:

Paste it from your clipboard directly into the message box.
Click the Add image icon in the message box.
Drag and drop it from your file explorer.

PromQL queries

Coworker can generate and run PromQL queries to answer questions about your metrics. Ask in plain English and it builds and runs the query for you.

Query specific time frames

Ask for a specific period and Coworker scopes its answer to it - recent performance, anomalies from a particular week, or long-term trends. Useful for pinning down when something changed rather than only what is happening now.

Sending context to Coworker

You don't have to arrive at the chat with a question already typed. Most places that chart or list your data can hand what you are looking at straight to Coworker, which opens with that context already loaded.

Metric panels carry an Ask AI button in their top-right corner, throughout OpsPilot - on Servers, Services, and anywhere else your data is graphed. Click it to send that panel to Coworker for an explanation of the pattern or anomaly in it. See Metric graph actions for the icons alongside it.

Start a new thread for a separate investigation

Sending context adds it to the thread that is currently open, so several of these in a row build up in one conversation. That is useful when you are working through a single problem, and confusing when you have moved on to something else.

If you are starting a fresh investigation, click New thread in the chat panel first, then send the context.

A few views send richer context than a graph:

Where	What it sends
Logs	A log entry, for an explanation and troubleshooting suggestions
Traces	Analyze Trace sends the whole trace, for analysis of where the time went

Need more help?

Contact support in the chat bubble and let us know how we can assist.