Activity
Activity is the record of everything Coworker has done, and every situation change, over the last 30 days. Where Situations show you what needs attention and Insights show you what Coworker found, Activity shows you what it did - including the many times it decided not to involve you.
Navigate to Coworker > Activity to open it.
Finding something
| Control | What it does |
|---|---|
| Search activity | Find an entry by its text |
| All kinds | Narrow the list to particular kinds. Opens a searchable list with Select all, covering situation lifecycle changes - opened, escalated, de-escalated, resolved, reopened, merged, self-resolved, awaiting you - alongside Coworker's own notes and checkups |
| Summarize | Ask Coworker to sum up the activity in view |
Entries run newest first, each showing its kind, what it concerned, a short account of what Coworker did and why, and how long ago. Where the entry relates to a situation, Open situation takes you straight to it.
What the entries say
Each entry is labeled with what Coworker did:
| Label | What it means |
|---|---|
| Checked | Coworker ran a checkup on a situation and reported where it stands - what is still breaching, and by how much |
| Extended | Coworker attached further insights to an existing situation, because they turned out to be part of the same problem |
| Noted | Coworker recorded an observation against a situation without changing its state |
| Silenced duplicate | Something arrived that was already covered, so Coworker attached it to the existing situation instead of raising a new one |
| Silent check | Coworker investigated and concluded no new situation was needed, because what it found was already accounted for |
This is where the quiet work shows
Silenced duplicate and Silent check are Coworker deciding not to interrupt you. A triage sweep that finds four insights and recognizes them as a recurrence of something already open produces no alert, no situation and no notification - only an Activity entry explaining the decision.
If you are ever unsure whether Coworker is doing anything, this page is the answer. See also Why does Coworker raise so few situations?
Need more help?
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