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Jira Integration

Connect OpsPilot to Jira to automatically create issues from alerts and incidents.

Legacy integration

This page covers the legacy Jira integration, which is still available and still works. To find it, navigate to Integrations and switch on Legacy, at the right-hand end of the category tabs.

A new Jira integration appears in the main integration catalog as Coming soon, and will replace this one.

Navigate to Integrations from the left-hand sidebar, switch on Legacy, then select Jira.

Setup

  1. In OpsPilot, go to Integrations, switch on Legacy, and click Jira.
  2. Enter your Jira instance URL (e.g., https://yourorg.atlassian.net).
  3. Provide your Jira email address and an API token. You can generate an API token from your Atlassian account settings.
  4. Select the default project where issues should be created.
  5. Click Save.

Using Jira with Incidents

Once connected, OpsPilot can automatically open a Jira issue when an incident is created. Navigate to Incidents to configure this behaviour.

Need more help?

Contact support in the chat bubble and let us know how we can assist.